Each of us has, at one time or another, said or done something that we wish we hadn't said or done. Rather than dwell on the mistake, however, we should take quick action to remedy the problem and then get on with life. An effective letter of apology is an important part of that process and can help turn "lemons into lemonade" and actually improve a relationship. This short article will give you several reasons for writing an apology letter and offer a few important suggestions to help you write a good one.
TIMING. Write the apology letter as soon as possible.
ACTIONS. Rather than focusing on the damage you have caused, write about things you will do to rectify the situation.
BRIEF. Keep your apology letter short and to the point.
SINCERITY. No one wants to read overly dramatic language. Choose your words carefully and express yourself clearly and simply.
TONE. Your apology letter should be considerate and respectful. Remember, you are trying to rebuild a damaged relationship.
BLAME. Take full responsibility for what you have done.
FOLLOW UP. Try to set up a time when you can apologize in person, then back up your apology with considerate behavior in the future.
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