letter of complaint

                                                                                          your address

                                                                                           date

name or title (of recipient)

business address 

Dear Sir or Madam (or name):

                                  (Optional, especially if writing to a named person) ask for the person's help, eg "I'd really appreciate your help with this."

State facts of situation, including dates, names, reference numbers, but keep this very concise and brief .

                                   State your suggested solution. If the situation and solution is complex, state also that you'll be as flexible as you can to come to an agreed way forward.

                                   (Optional, and normally worth including) state some positive things about your normal experience with the organization concerned, for example: that you have no wish to go elsewhere and hope that a solution can be found; compliment any of their people who have given good service; compliment their products and say that normally you are very happy with things.

                                     State that you look forward to hearing from them soon and that you appreciate their help.

                                     

                                                                                          Yours faithfully, (if not sent   to a named person) or sincerely (if sent to a named person)

                                                                                          Your signature

                                                                                          Your printed name (and title/position if applicable)

***Punctuation after the salutation and closing - use a colon (:) after the salutation (never a comma) and a comma (,) after the closing.***

letter of apology

Each of us has, at one time or another, said or done something that we wish we hadn't said or done. Rather than dwell on the mistake, however, we should take quick action to remedy the problem and then get on with life. An effective letter of apology is an important part of that process and can help turn "lemons into lemonade" and actually improve a relationship. This short article will give you several reasons for writing an apology letter and offer a few important suggestions to help you write a good one.

TIMING. Write the apology letter as soon as possible.

ACTIONS. Rather than focusing on the damage you have caused, write about things you will do to rectify the situation.

BRIEF. Keep your apology letter short and to the point.

SINCERITY. No one wants to read overly dramatic language. Choose your words carefully and express yourself clearly and simply.

TONE. Your apology letter should be considerate and respectful. Remember, you are trying to rebuild a damaged relationship.

BLAME. Take full responsibility for what you have done.

FOLLOW UP. Try to set up a time when you can apologize in person, then back up your apology with considerate behavior in the future.

department test

LITERATURE
The exam is divided into 2 sections:
a) short answer
b) essay

Students should be able to:

• answer questions based on the novel Sixty Five.
• identify and explain the effects of the Morant Bay Rebellion (on the various parties involved)
• comment on the main characters and their contribution to the Morant Bay Rebellion.

LANGUAGE
Students should be able to:

• answer short answer questions based on a passage
• distinguish between a friendly letter and a letter of complaint.
• accurately head up a business letter
• write a letter of complaint or apology

PREFIXES

NOTES ON PREFIXES
http://www.teach-nology.com/worksheets/language_arts/prefix/prefixlist.html
 
WORKSHEET
http://www.firstschoolyears.com/literacy/word/other/prefixes/worksheets/Prefixes%20Worksheet%20(1).pdf
 
http://www.bbc.co.uk/skillswise/words/spelling/wordbuilding/prefixes/worksheet.shtml

MID TERM EXAMS

I heard you got your timetable so I won't add it to this post.

Here are the areas you will need to review.

LITERATURE:

• genres of literature
• elements of prose
• elements of poetry (stanzas, mood and tone, literary devices etc.)
• definitions of key terms related to greek mythology (fable, legend, myth, mythology, fable, folk lore, phenomenon) and examples of each
• types of poems (ballads, sonnets, free verse, dub poetry etc.)
• identifying examples of various literary devices (simile, metaphor, personification, alliteration, hyperbole )
• types of imagery (kinetic, olfactory, sight, gustatory etc.)

and ofcourse you will be expected to write an essay comparing two stories that we have done in class from Men and Gods.

LANGUAGE:

• synonyms
• antonyms
• sentence completion
• spelling
• identifying the grammatically correct sentence
• prefix
• comprehension (story, poetry)

Remember this exam is a multiple choice paper. Sixty (60) multiple choice questions.

ALL THE BEST!!!

Welcome

This is the first post for the new group of second formers, 2010-2011. Welcome.
Sorry I took so long to introduce you to this site. I suppose it can be said I was taking a hiatus.

A BROKEN PROMISE by Jordan Marshall

Latoya thought the world of Jim although no one seemed to do the same. Latoya was smart, intelligent and was by far the most beautiful girl in her third form class. So it puzzled everyone when she got together with Alan. Their relationship would make true the statement that opposites do attract as Alan was a rough, hard edged delinquent who was already out of school. He had made nothing of himself and spent all his money buying drugs and alcohol, so it was of no surprise that her friends begged her to break it up. She always claimed she knew what she was doing.
          One dark and quiet afternoon, in an old and abandoned classroom, she confronted Alan and told him what her friends had told her.
          "They say that some day you're going to hurt me!" mumbled Latoya, "but promise me you will always take care of me."
          "Ofcourse hon," whispered Alan, "I love you too much to do anything else." Latoya's face blushed with disbelief.
          "Do you really love me?"
          "Just close your eyes and I'll show you how much I do." At this point he wrapped his hands around her face and began kissing her gently on her lips. He then proceeded to kiss her on her neck, she smiled approvingly.
          "Honey, I'm sorry but I can't stay any longer, my parents will get worried."
          "But wait, I haven't finished showing you how much I really love you." She sensed a hint of mischief in his voice and immediately became tense. She gave him a kiss on the cheek and began to pull away. "What you think you doing!" He shouted.
          "I'm just fourteen. You really don't expect me to go all the way," she said adamantly. He began to smile, a evil grin on his face. He then clamped down on her leg, "that's the thing," he said, "you don't have an option." He held down her hands and began to strip off her clothing. She squirmed and cried for help but no one seemed to hear her.
          "I can't afford to let something like this happen to me. she thought. she then gathered all the strength she had and kicked him in the groin. He screamed in pain. She used this as an opportunity to escape so she spat into his eyes and threw him off of her. She then threw a couple of desks and chairs on him to prevent him from moving. At this point he lay on the ground swearing and holding his crotches. She left the room in tears in only her skirt and brassiere, running through the empty school yard. She felt hurt and distressed as the one whom she had loved had broken his promise.